"This is my experience. I would like to share it with you.... Last week, I ordered a pick up order at Country School restaurant. A fish fries plate was ordered, but it was not in the bag when I picked it up. I didn't notice it until I got home. Not wanting to go out yet again, I called the restaurant spoke to Anna. I explained that I didn't get my meal that I really didn't want to go back out. In lieu of bringing all the food back making EVERYONE in my household wait to eat), I asked if it was okay if I brought my receipt in the next day get reimbursed for the missing fish fries meal? She said that would be fine, I should talk to the manager, Andrew, the following day he would fix everything. Great. I went in to Country School restaurant approximately 23 minutes after they opened the next day, receipt in hand. I asked for Andrew explained what happened. I even suggested just getting the missing meal now skip the refund. Andrew said that Anna said the meal was in the bag she wouldn't lie. I tried to explain to Andrew that Anna was mistaken, as 3 people in my home the night before had witnessed that the meal was missing. He refused to refund me or give me a meal. It's a pity. I have been an avid customer at the Country School restaurant for the last 7 years Andrew thought 8 some change was more important than continued business. Well, I won't be patronizing that restaurant ever again. I recommend that you don't either. Apparently, all they care about is the they STEAL from their customers. I truly hope the owners see this retrain their employees. Doesn't matter, though, they got my 8. They'll NEVER get another penny from me."
