Cafés • Grill • Seafood • Tex-Mex
"My husband and I wanted to like this place so much and have a new place to take our family but our visit was a complete flop. Tonight was our first time there. We were greeted promptly by a friendly hostess. The place is all decked out Texas themed which was super cute. Our server came promptly and our drinks followed. Within about 15 minutes our 2 sons meals came out and then nothing thereafter. My husband and I never got food after 45 minutes after our kids meals arrive. We asked and was told it was coming out shortly but never arrived. After that our waiter seemed to intentionally ignore us to the point I had to get up and walk to the manager who was at the kitchen line managing orders. I told the manager about the fact that we never received food and was told, “well I’m sure you can see we are busy”. Wow, just wow. We asked that they cancel our meals so we could take our 3&5 year old toddlers home who had patiently been waiting for our food to arrive. By this point they has lost their patience. We paid for the kid meals and drinks and left. We won’t be back to receive horrible service again. Maybe this will reach the owners or someone who can make some serious change to their level of service. This is the worst experience we’ve ever had at a restaurant in cypress."
Grill
