"On the last night, a man placed a big group order at the restaurant. Despite being the only person working, he was kind enough to guide the order to the car for the customer. This small act of customer service made a big impression. The food was also delicious, and I don't understand the negative reviews about this place. Perhaps the staff has changed since those reviews were written, so it's worth giving them a second chance. I had never tried Papa Romano's before, but I will definitely be returning."