"I am a regular customer, but Friday's experience was incredibly disappointing. The restaurant was very busy and the kitchen was struggling to keep up with orders. Despite informing the staff that we had a theater show at 8:00, our main course didn't arrive until after 7:45, leaving us with only 15 minutes to eat. The quality of the food was inconsistent, but the service was excellent. Our server went above and beyond to try and expedite our meals, despite being overwhelmed with too many tables. She was a shining star in a hectic situation. I ended up cancelling my reservation for 8:00 a few days later due to the disappointing experience."