Carbonara Carbonara
Reserve Wine & Food

Reserve Wine & Food

201 NW Monroe Grand Rapids, MI 49503, 49503-32ND, United States

Wine • European • American • Fast Food


"we were so on tonight and the restaurant, just to enjoy everything. our waitress was at the beginning good, knowledgeable and timely. To achieve the problem, they have different employees supply the meal times and allegedly the main waiter staff checked back when the meal times are delivered. one of our meals was not what was ordered, and even though we told the waiting staff several times, he left the wrong eating at our table. we waited too long until someone gets the meal until the waitress starts to look at the table while he told my man that he begins to eat his meal. we finally stopped a waiting staff that didn't even wait for our table. he immediately took the meal and we waited again. while my man desperately tried to eat slowly. what caused the friction between us because I thought we were eating together. Finally, our waitress returned, told us that the meals were delivered to the wrong table, although a meal was right. explain that the other meal was prepared, but it will take a little time. you have to ask who has eaten? When the meal(s) were delivered, they brought my men also second meal plate. if we ask ourselves if we want to take it. unfortunately we went to the theater and couldn't eat with us. then the manager was involved and apologised, the waitress apologised and I ate very quickly not really enjoy my meal or this experience. they finished my meal they would have done anyway. will we go back? will we recommend? to both, but not immediately."

Alderwood Santa Cruz

Alderwood Santa Cruz

155 Walnut Ave, Santa Cruz, USA, 95060, United States

Steak • European • American • Breakfast


"they save themselves some time and money for something much better elsewhere. eating was the only reason to really give all stars. we decided to go after the parking lot on the road and regret it. we were shown the bar after telling the empty-looking restaurant and the terrace was fully dedicated for the evening. we were immediately greeted and served by rafael and he was great, but a part of the way through our meal, he disappeared and our experience went down hills from there. we asked for wein and were promptly pointed out to steve, which seemed unrequired and gave minimal description of a $30 glass cabernet bottle msrp is $45) then we had to say to the bartender again. she struggled to use a coravin and gave up and tried the bottle with the foil still on!!!! that led to pieces of cork in our pathetic excuses for a glass of wine. we have paid $30 for 3-4 ounces of medium cabernet with cork. the skallop was a well composed plate. the charred avocado lacked salt and seemed to make me little sense. the hanger steak was good, but a bit on the smaller side. the hot it was also very tasteful and interesting, but also have used a hauch of finishing salt. then we made the mistake of ordering two espresso martinis in creamy style and a classic, they were both terrible. I don't know what the specifications of the barkeeper used, but that wasn't the worst espresso martini ive had. I know that it is hard to find good help, but also basic things like not wearing them apron they eat and drink in, on the bathroom, these young don't understand. I have been in the service industry for 17 years from casual to michelin star restaurants and I hate to leave a bad review. this place could be so good and I wanted it to be. unfortunately we left unhappy, unhindered and after $300 for two guests unsatisfied and will not be back soon."