"first this restaurant is the dirtyest restaurant in all wny. As soon as you get in you, you can feel the fat under your shoes. has the owner ever heard of degreaser? or how about besfe? you have given it to a bucket of water before you mop. omg, it is so rough, they can even feel the coating of fat on the tables. please do not use the toilet room for them will definitely lose their appetit. there was urine all over the floor and it looked like it had not been cleaned in months. I could only imagine what the house's back is. the walkable cooler I am sure, are as fies as the rest of the building. it is amazing how the health department has not closed the place for its unlawful disgust! with everything that is said, the quality of the food was ridiculous and that is waiting for them today. I brought my 8-year-old son to eat. we ordered at 17.30 a.m. two mini-steak subparts with some French pommes. we got our food at 18 o'clock. that is a long time to wait, especially with a hungry child. fries were cooked and cold. the mini subs were also cold and we are badly made ( hardly meat on them)? What a sweat! They accused me of $30.45! I was angry. I went to the counter and asked for a refund. the manager gave me the refund and apologized with a smirk on her face. Why did she smile? She answered that I didn't smile when she was actually. only terrible customer service. terrible. it's just a shame they don't seem to care. Well, I'm one who never wrote a bad review in my life, but with what happened today, I was forced to do it. when they read the owner, they should take it seriously and really buy something degreaser and properly clean the place. their prices are especially when the quality is not there and their customer service skills need great improvement! you will never see me in there again!"
