"On Saturday July 1, I was at the. Everett establishment to return empties and buy beer. I approached the bartender, a gentleman with beard, glasses and baseball cap. He said they don’t take empties and when asked about buying the AI-P-A, he pointed to the beer cooler. There was no AI-P-A in the beer chest. He said that we sell a lot and they have it at Totally Wine. Well they do not sell it a Totally Wine. I felt that it was a very unpleasant experience. I felt that I was totally brushed off. I thought it was a black eye for your product, staff and Company!"