"However, the dining experience inside is quite disappointing. It feels like I'm eating in a break room at a workplace, which gives off a rather neglected vibe. If you choose to order for pickup, be prepared to wait—my food has taken as long as 45 minutes, usually around an hour. Even when I ordered on a Wednesday afternoon at around 4 PM, when they weren't busy, it still took that long.
The service is... okay. It's not terrible, but the wait times and quality consistency are concerning. I still order from here occasionally, but it's more of a rare treat. The food is good, but they really need more staff, improved service, a complete interior renovation, and faster food preparation times. Ideally, they should aim for an average of 15-25 minutes, but I've seen it take 40-45 minutes during peak times on Fridays and Saturdays. Waiting 45 minutes for one dish as a single diner feels excessive. I've personally experienced waits of over an hour when I've been their only dine-in customer. While I haven't faced the 90-minute to 2-hour wait times mentioned in other reviews, I can see how that might happen for larger takeout orders.
I do recommend trying them— the food is definitely tasty—but there are other options nearby. If you have a car, restaurants like Utsav, Godavari, Dhaba Whala, and Kumar's are all within a 15-minute drive, and their takeaway orders generally take no longer than 30-35 minutes, even on busy nights."
