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Applebee's Grill

Applebee's Grill

4329 S Tamiami Trail, 34293, Venice, US, United States

Pasta • Burgers • Chicken • American


"This is not something I usually do as I have worked in the restaurant business for 23 years. Today my son and I came for lunch and we were greeted very promptly by a nice man(may have been the manager) we were seated and told that someone would be right with us. They were not busy at all and I do understand staffing issues, but it was 15 min before we were even approached for a drink. A young girl came over stating she was not a server but she was getting our drinks.. We finally got our drinks and waited another 10 minutes for our server to show up. She was very cold and short with us almost seemed annoyed we were there. We ordered our entrees and 2 salads. It took another 15 to 20 minutes before our salads were brought out again by the 1st young girl. Our food eventually showed up and and was definitely not prepared the way it usually is. We order the same thing every time. By this time our drinks were completely empty and our server Jenny C had no intentions of filling them as she began to walk away. I asked her for refills which she eventually brought although she seemed annoyed. She never came back to check on us although although our entire side of the restaurant was completely empty. I was very disappointed in my entree as I mentioned before it was prepared differently with A different sauce. I did ask her to bring extra sauce and she brought a teriyaki sauce and flung it on the table. I poured it all over my pasta and chicken entree then realizing that it was teriyaki sauce instead of the honey barbecue sauce it was supposed to be. As mentioned before she never came back to check for me to complain. So $50 for a very disappointing lunch. We came here specifically for this meal because it is my son's favorite and we were celebrating him getting his license today. Jenny missed out on a good tip by being annoyed with us. Do better! Very disappointed"

Applebee's Grill

Applebee's Grill

1600 Huffman Rd, Center Point, USA, 35215, United States

Bbq • Cafés • Seafood • American


"Horrible service... We drove 3 hours to get there while on our road trip.. one of our friends has never been to applebees and we were so excited to take him! We were super hungry when we arrived and quickly ordered... ALL of our steaks came out completely covered in pepper to the point of our eyes running and sneezing and all of them were burnt like crunchy burnt.. was so salted that we did not eat it, i told the manager about it and she did not do anything to fix the problem... she just said im sorry and walked away! i was super nice when i told her about it too. So at that point as frustrated as we were; we were also starving (especially me im pregnant) so we ate our side dishes and ate some of our wings and left our 4 steaks to the side... we had quite a bit of left overs so when we asked for a togo container the waitress told us that the manager told her she is not allowed to give out to go containers because shes saving them for call in to go orders only. I was like can you please go get her and she said yes, when she came to our table she handed us a small paper cup and told us we can put our left overs in there because she does not want to have to send someone to go buy containers since they are short on supply and are saving them for to go mobile orders only. I was shocked. She then handed me my 95 dollar bill and still charged us for our steaks. I quickly noticed that and said that i still see the steaks on there.. she litterally ignored me and walked away! At this point we were tired and just wanted to go home... we had another 4 hours to go on our road trip so we did not want to make a scene or argue with her. We paid and tipped our waitress and left. This is thee exact example of what a manager is not supposed to do . It was definitely the worst service ive ever received in a restaurant."