"I was very excited to go to Bake Broil because of all the recommendations of LB Food Scene. I was even more excited to see a lot of people waiting to be sitting that a good sign! I didn't have to wait long because I was alone so I could sit on the counter instead of sitting on a stand. The young lady who took my drinks order was very nice and the young man who took my food order was equally pleasant, both extended excellent customer service! I started with the French onion soup, I had better, but it was satisfied on a cool day! I wanted some savory, so I ordered the Chicken Pot cake. I knew when he put it, it wasn't good. The broth and the crust were very good even after the addition of salt and pepper. There were hardly any vegetables and the chicken itself was very blanching. Because of their big customer service, I didn't want to give it back, but after a few bites I couldn't eat anymore. I wanted to give it back, and I asked the waitress about another menu so I could try something else. Andy (Owner) seems very loud to me and said, What's wrong with it? I'm at the counter and I'm looking for everyone because he made so much about me to return the food. He said loudly: You will pay for it! I said good! After I was embarrassed and crazy for a minute that I paid $15.38 for a very small cup of soup. I went to him and asked why he wouldn't return my money. With a very red face he said, We sell thousands of these, I won't just throw it away! He never helped me to be there for the first time. He was very controversial and very angry. I stayed quiet until the end when I asked him his name, he asked back, asked me mine, I said, fu! I can't say he's racist, but I guarantee a 58-year-old white woman hadn't been treated as I was!"
