Firehouse Steak Cheese
Firehouse Subs Sherwood Way

Firehouse Subs Sherwood Way

5789 Sherwood Way, 76901-5646, San Angelo, United States

Salads • American • Sandwiches • North American


"We have eaten at the firehouse subs on Sherwood way in San Angelo many times and it's always been great food and quick friendly service.......but today we went thru the drive thru and ordered a sandwich and 3 Mac and cheese bowls. We received the bag and looked in to check the order and saw only 2 Mac and cheese and a sandwich, when I informed the lady at the window that we were missing 1 Mac and cheese she apologized and said she would get it right out....... A couple of minutes goes by then a guy opens the window and questions if we are sure there are only 2 in the bag, I hand him the bag with the Mac in it and he counts it and says yeah there's only 2 in there then asks if I'm sure it's not in the other bag so I handed him both bags bag and told him I'm not sure I can count past 2, you better double check all my bags, he then removes everything from the bags,. Counts everything then replaces it and hands the bags back repeating himself.. no there's only 2 in there.... He closes the window and another man opens the window and questions me again about the 3rd Mac and cheese, he says hmmm that's weird for a Mac and cheese to just disappear cause we made 3..... Maybe you should question your employees better instead of treating the customer like some kind of thieving crackhead that's trying to steal a $5.00 bowl of Mac and cheese. Will not be going back to this firehouse"

Firehouse Subs Quail Creek Crossing

Firehouse Subs Quail Creek Crossing

3201 Lawrence Rd, Wichita Falls, United States

Steak • American • Sandwiches • North American


"The employees working at this location were absolutely wonderful. When I walked in, I was greeted with an enthusiastic 'welcome to Firehouse! ' from the entire crew, and I felt like they were friendly, welcoming, and genuinely interested in making my experience a good one. The whole staff was awesome, but in particular, one of the managers, Michaela, and two of the employees, Hope and Tara, kindly went out of their way to help me find something awesome to eat. I 'm Jewish and I follow a kosher diet, so I can 't have pork or shellfish and I can 't eat dairy and meat at the same time. Some restaurants get frustrated with all of the questions that I have to ask before I can eat, but the fantastic staff at this Firehouse location were endlessly patient with me. They put their heads together to come up with different options for me, and I can 't express how thankful I am for that! They made sure that—though my sub would inevitably need to be altered to make it kosher-friendly—I still had plenty of delicious, flavorful items to choose from... and what I ended up eating, a steak cheese sub without the cheese, was out-of-this-world tasty! It really hit the spot. Thank you to the entire crew for making my experience a great one, but additional special thanks to Michaela and Hope! I 'll definitely be back the next time I 'm in the mood for a mouth-watering sandwich!"