"I was excited to join friends (party of 4) for Friday brunch/lunch at the beautiful Alfond Inn. Our experience was very disappointing. The 2 men at our table received their eggs benedict a full 10 minutes before my friend I received our meals. The eggs were cooked well, the ham was good but the hollandaise was thin and only a mere drizzle (barely a tablespoon full) topped the eggs. After 10 minutes my friend received her entree salad and lukewarm soup. Her salad tasted good but all ingredients were in the bottom of the bowl and not on top of lettuce. Not as pictured in other reviews. It was another 5 minutes before I received my salad Niicoise that was described as having Nicoise olives, artichokes, tomatoes, green beans, seared tuna eggs. I noticed the olives were missing and the server went to retrieve from the kitchen. I then realized that salad was also missing artichokes and tomatoes. So half the advertised ingredients were missing. I like a green bean with a bit of snap, but these tasted cold, raw and not cooked at all. The tuna was not freshly seared. It was ice cold (not quite defrosted), watery, rubbery, gray in color and tasteless except for a slightly fishy taste at the end. The server explained that the salad cook was new. I sent back my salad to order something different It was another 10 minutes before server returned for my replacement order. At that point everyone else had finished their meal. I ordered a cup of soup because I thought it would be quick. It was not. It was also lukewarm. Server then tried to remove everyone else's plates while I was just beginning my soup. The cost of the entree salad was removed from our check but at no time did a manager approach our table to apologize or see what he could do. No other accommodations were made. Our server apologized as we were leaving and told me that the new salad cook would undergo additional training for the future. Weird comment, and what good would that do me? The Alfond Inn deservedly is a 4 star hotel. I would expect the service and food at Hamilton's Kitchen to meet the same standards. We had bad food, bad service. I am not a complainer and rarely send back food, having spent time as a server many years ago in my college days. Huge disappointment. I would not recommend."
