"it seems that Gyu-Kaku is very rigid when it comes to regulating. for example we have a reservation for 4 and we brought a baby together with us the visit and the hostess made a HuGE deal about "another man" on the number. it was, baby, no big thing, but good man, they couldn't think outside the box at all when it was about it. it was close to being insulting. So they take it to this visit, we made a reservation for 4:45 and when we arrived there we had to wait. now I understand it, but the rigidity at the end with the previous visit cannot translate that the customer is rigid. I made my due diligence by making my reservation and I expected to go at this time. but this place didn't have it ready. the first world problem I know. when we sat down, it was almost impossible to bring our grill to the point where she literally took him apart from us. this literally took 14 minutes while there were three other open tables. they could have moved us, and we wouldn't have been in the midst of the ersatzgrill. it was absolutely annoying and again it is as if gyu kaku could not think outside her tight box to move us. they even wanted to bring out the salad rice and roasted chicken where the grill substitute went on. I love eating here absolutely, but people make it hard because they can't think outside a stupid rule that must be a bit decent."
