"I came in yesterday night, reservation 8.15, 8.50 still no one came to the table to greet us. We waited 50 minutes for drinks, 75' for food, i know hospitality very well and this is not acceptable. After almost an hour the server showed up (don't remember the name, dark hair girl with nose piercing), i didn't see her passing by before so i guess she was sent by someone. She did a great job, and she recovered the situation a bit, she tryed her best and she was enjoyable. We could see they were busy, and probably understaffed, and i totally understand that, but a manager MUST realize that one table is sitting for 45 minutes and doesn't even have water at the table, again, unacceptable. I don't want to blame someone in particular, but this lack of communication/organization is a big treat to any Hospitality business. Hope you guys will pay more attention to the future guests. I still think is a great spot, love the view and the atmosphere, food and drinks very quite good as well!"