"Went to Joe's Stone Crab on Thursday, July 14th. We were excited to try this restaurant based on all the wonderful reviews. Sadly, it was the worst service we've had in a long time. For a party of 3 adults, our dinner reservation was for 7:30pm. We did not get seated until 8:00pm. I know, because I looked at my watch. So, after a 30min wait, we get seated. Couldn’t help thinking about the Seinfeld episode about how anyone can take a reservation...it's the holding (or in this case the seating of the reservation. ; Our server (which we had to first try and find , didn't come to our table for 10 minutes. When he finally came, we ordered our drinks, he served them, we asked for a gluten free menu for daughter (which he provided , and then walked away. Then, we sat for another 10 minutes and our server never came back. After another 10 minutes of our server not coming back, we finally decided we were not going to spend $300 $400 for bad service no matter how good the crabs are supposed to be. When we passed the hostess stand, my husband asked to speak to the manager because he was so irritated. The manager came out, and my husband explained to the manager what time our reservation was and said we had poor service, so we were leaving. The manager said he had the ticket and that we were served at 8:10pm. My husband said, do you think being served only drinks after 40 minutes from the reservation is acceptable? The manager replied...I don't know, I don't deal with the seating. :"
