"Pleasant Service, Comfy Beds, Few HiccupsMy stay at The Kent Hotel was a mixed experience. On the bright side, the beds were exceptionally comfortable. Also, the daily front desk managers deserve a shoutout for their flexibility with luggage and room relocation. But, there were some hitches.Firstly, the cleaning staff, efficient as they are, were notably loud, conversing in a foreign language early at 9am. Secondly, a concerning episode with the night lady who recommended a taxi which seemed dubious, and we ended up being charged three times the usual rate. Similar concerns have been raised by other guests as well. I sincerely hope the hotel takes these feedback points onboard for the benefit of future visitors.Nevertheless and I think we all presumably favor The Kent for this, but it’s an extremely well located hotel in the middle of Miami Beach, serenaded by restaurants and right next to the beach access."