Open Face Burger
El Patron

El Patron

10551 Montgomery Boulevard Northeast, Albuquerque, 87111, United States Of America

Steak • Cheese • Drinks • Mexican


"The people that were guests like myself were very friendly. I asked the host to see if there was a wait and she said no. So I went to grab my family from the car and came back to the restaurant. Then she told my wife to wait for an open table. So thehost lied to me and I was not happy about that. Then we waited for like 10 minutes and a couple came in, walked to the host andshe sat them right away! She came back and looked at us and said are you ready? Just wow! I said to myself, so I proceeded to goto the table and review this place. This establishment's customer service is not the greatest. We waited for our server foranother 15 or 20minutes to get our drinks. The water is tap water you can taste it. We placed our order and waited for our foodfor about an hr. Our complimentary chips and salsa came with our dinner. The food was cold as you can see in my picture. I gotthe steak and breaded chili with rice and beans. The rice was overcooked! It’s like eating mashed potatoes and it was gross.The beans were bland and the lettuce was old. The lettuce was slimy and wasn’t crunchy. The breaded chili with cheese wasgood. It had flavor from the red and green chili sauce on it. Without the sauce, it would be bland. The steak was cold and dry.I asked for medium cooked and they gave me medium well done. My lips didn’t smack at this joint! The other dishes I tried weredisappointing also. The adovada tasted sour like it was old meat. It was gross! Overall I was not satisfied with the plates Igot. The place looks nice just not the food. The service was horrible, the host is a lair and seems racist cause of my skincolor. Food is cold with overcooked mashed rice, bland beans, old veggies, and sour meat. Nah I’m straight with this place,don’t waste your money for real!!!"