"My husband and I immensely enjoyed our 4-course dinners last night. We had celebrated NYE at James Beach on two occasions in recent years, and had wonderful meals, great service and a great deal of fun, dancing and celebrating. I did not expect to have so delicious a dinner at home. We had a small incident. I ordered the lobster tacos, and when my husband brought home our order, mine was missing the lobster and beans. I called, and the gentleman who took my call was very apologetic, and asked if we wanted to come back. I hesitated, since there was so much food with the other courses and my husbands short ribs. I thought I might simply dig into his and have short-rib tacos, but my husband said he didn’t mind driving back. (We live in the Pacific Palisades Highlands, so it was a bit of a trek. Not only was the meal exceptional, but they were kind enough to make up for the error by sending an order of mac and cheese and a very nice bottle of champagne, along with the lobster and beans to complete my order. I very much appreciate their professionalism. Anyone can make a mistake, but not all will make up for it in so generous and professional way. The meal was exceptional. We will continue to support James Beach with further take-out orders until we can, one day, return to the restaurant to enjoy the fun, casual atmosphere and friendly, efficient service."
