"I was here in 2016 and was so impressed with the waiters, from seating me, to refilling the waters, to serving the dinner! They followed all the proper protocols. But when I came again this last Wednesday Dec. 27, 2023, I was very sad to see the quality of proper serving go downhill. There was tons of reaching over people's plates, spilling or splattering the water, servers arm right across my face, etc. Not to mention, we had to fan down our female waitress to order desert as she never came to ask! Then she seemed annoyed by the desert we ordered the flaming chocolate lovers ice cream. She was pretty unprofessional also, the way she conducted herself. Not very professional for the kind of restaurant. Maybe an olive garden, but not this quality of a restaurant. Their menu has significantly changed, and their prices have doubled! Would have been nice had they updated their online menu! Even the old cocktail drinks were no longer available! But of course, I found others to try. I just expected more professional service for a bill of almost $400.00 . When I was here in 2016, it was a fantastic experience but this time, 2023, it was mediocre. I got the Delmonico escargot, my adult son got the beef wellington escargot, and my youngest got the crab cakes. We got 5 drinks and 1 desert. Please update your online menus and improve your table service. Edit reservations were under my name on the date I noted in review. Menu's were not updated the day of our reservations as I had screenshoted them to remember what I wanted to order. The gentleman I spoke to even acknowledged the menu was not updated as I was looking for a specific drink too! (Sorry can't figure out how to respond to owners reply)."
Porterhouse
