"My first maybe only visit to Mo?s Irish Pub. If this is a representation of how Irish culture is, then it?s nothing to celebrate! My self 2 co-workers thought it would be a great idea to have lunch at Mo?s on St. Patty?s day. BIG mistake!!! It was very crowded as to be expected on the holiday, not an issue. We were charged a $5 cover just to enter. Had to wait 15 mins just to have a seat. After being seated, after sitting it was another 15 min, before we were spoken to by ANY of the wait staff. A group came in, sat next to us were greeted within the 1st 5 min of being seated. After being there now for 30 min, a waitress comes over greets us, takes our drink appetizer order, tells us our waiter would be over shortly. 15 min later a waiter brings half our drink order has us give him our credit cards for our orders BEFORE we order leaves. After another 10 mins, we had to stop the waiter as he tried to walk past again to make him take our order. A different waiter comes back with the other half of our drink order gives it to the table next to us. The table next to us was checked on constantly. No one ever comes to the table to ask how we?re doing, or if we need anything! We have now been there for an entire hour, no food, no drink refills, no acknowledgement whatsoever!! After waiting an hour 20 min for our order, we can?t even eat the food, because our lunch is over. To put a green cherry on top I was overcharged!! I ordered a BOWL of soup $6 tea! I was charged $20?. So I paid $25 for bad services a CUP of soup. Maybe it was because we didn?t wear green? either way busy or not that?s unequivocally very poor customer service! Well this is one place that I will never consider bringing my company to for any reason!"
