"Went in and had relatively good time last Saturday, decided to play on their black jack machine and cashed out at about $60. Went up to the bar and asked for them to print my ticket and cash me out. Was then directed to the bouncer who took my name and information as well as how much I won. Told me to come in the next day to receive my money. Went in right at opening time the next day to be told that the machine was not supposed to be on last night due to an error, they didn't have my ticket. I tried reaching out to manager/owner, leaving my number for them to contact, and now leaving a review.Simply put I am irate, as I know others who played on the machine that night, who if they had won would have not been compensated. Worst of all the same bartender was working when I came back, and tried to compromise by providing me with free drinks. I would have thought they would have handled the situation a little more professionally. Will not be going back*Made a mistake on the quantity, I put $60 into the machine and cashed out at $50. There were no signs on the machine saying out of order, which was fully functional as I know multiple people played it that night, all though I know they lost and did'nt cash out. Furthermore I was never told the machine was out of order after the fact of playing on it, as I would not have gone out of my way to leave a review and try to contact them if I was told the night of."
