"We visit this restaurant once a month. The service is usually very good, but the food is average. Today's visit was disappointing in all aspects. The service was mediocre as we had to ask multiple times for things we had requested. The person serving us was not dressed as an employee and seemed unhappy. The salads were too heavy on dressing, the food was overcooked, and we had to send back some of it. We were annoyed to be told the sandwiches were premade and couldn't be customized, but they arrived with customizable toppings. We may not return to this restaurant."