"HardiesSouthside , Parkersburgh , WVLunchUnderstanding staff was short.... we were first to order, waited approximately. 30 minutes. 3 drive thru orders were taken after us and 1 inside order behind us . All 3 drive thru orders sent out and the order behind us inside. Inquired several times about our order with no proper response from counter girl. She kept saying she had no sleep or a oh well out of her , goofing off, and not serious at all to customer service. I ordered a sweet tea only to have to ask for it while waiting for our order, and received unsweetened, which the lady behind me ordered . The guy at the grill , I commend, as he was getting the food out but for some reason the girl couldn't get the orders straight and over the counter timely after he put them in the bin. We heard him tell her our sandwiches we're up only to watch it sit there for what must have been 10 or more minutes as she served several other orders including the orders she took after us . We finally got our order, took it to our car only to find it was not our order, and it was cold so I'm sure whoever got our order got cold food also as she did not check before she bagged it and shoved it at us as if she were in hurry after making us wait , to get rid of us for being irritated with her ... THE FOOD WAS NOT WHAT WE ORDERED. Waiting about half an hour for this poor service I returned to the store with the wrong food for refund. Trying to understand that working short handed is frustrating but this girl was happy go lucky when we ordered telling us that they hadn't been busy, became very self centered and in no way courteous, let alone precise. Rudest counter service ever. We will not be going back to this location nor will advise anyone we know to. Might I add , she did not give me a receipt and when the guy gave me the refund he had to go back to the order to refund me."
