"We come here often, and have had many pleasant experiences, but tonight was terrible! My husband loves the spaghetti and meatball, with one free to take home. I usually get the shrimp scampi, which is delicious, but tonight I opted to get the eggplant parmigiana, with the lasagna to take home. Unfortunately, I was not happy! First, the eggplant parmigiana came out cold. I had to send it back, and our waiter was nowhere to be found. He had come over to ask if everything was ok, but then ran away before I bit into my dish to find it cold. When I hailed the manager, he insisted on bringing me out a new one, instead of just heating it up. The second one came out buried under so much tomato sauce, that it was hard to even taste the eggplant. When we were leaving, after paying the bill, our waiter still had not brought out the two dinners to take home. My husband tracked him down to remind him, and he said that he would get them. When I handed the shopping bag to my husband, getting into the car, he thought it felt light, and asked me if I had checked to see if both dinners were inside; mine was not. I went back in to locate the waiter, not good customer service!"
