"We have been ordering Half-Rack Baby-Back Ribs dinners for pickup from this location about once every 2 weeks, for the past many months. The wife and I have been splitting the ribs and the two sides that come with them. Always in the past their Ribs have been moist and tasty. On May 14th we looked forward to treating ourselves to a Half-Rack of Baby-Back Ribs dinner. I order online and then drove to the restaurant to pick up our order. The place was packed with a HS baseball team and a number of online orders. So, needed to wait at least 30 minutes for our order. But, OK, I understood the delay. At least the ribs should be hot when I got them and drove home (10 minute drive). We opened the container to split the ribs. They looked a little over baked and had minimum BBQ sauce on them. Then we tried eating them. They had obviously been overcooked and dried out. Some parts were so tough and crisp we couldn't eat those parts. The baked potato was shriveled from sitting in a warming over too long. But, it was edible. But the ribs were a major disappointment. If we had been eating in the restaurant we would have demanded replacement. But, once we have the food in our house, that was not an option. Inconsistency in quality of one's food when ordering for pickup means we will not be ordering pickup food from this Ruby Tuesday's going forward. $18 for a meal that is poor quality is not something we cannot accept. I do not recommend ordering takeout meals from this Ruby Tuesday's, unless you like playing Russian Roulette."
