"The Dear Caffe is amazing! The staff is friendly and incredibly welcoming. I don’t usually need to feel like a business considers me family, but they genuinely treat everyone like one here. The owner remembers each customer’s name, which is a charming and unique touch—something you rarely find in a bustling city like New York. Pat, the owner, is a really cool guy who’s always on the move and chatting with everyone at once. He clearly leads by example and has high expectations for his staff. But the real star of the show is Jay, who makes the best café con leche around."