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Sekiya's Rest. Delicatessen

Sekiya's Rest. Delicatessen

2746 Kaimuki Ave, 96816-1313, Honolulu, United States

Cafe • Asian • Casual • Japanese


"Terrible counter Service yesterday; 2/24/2023. I rarely leave any bad reviews for Restaurants that I have been to here in Hawai 'i, I 've been to this Restaurants numerous of times in the Past with my Mom my Nephews also my Husband. I totally get it understand that times are harder now for Businesses, etc, but yesterday Service here was Terrible!! We stopped on by here to grab a bite to eat was planning on eating some Okazuya, we waited for our turn to order, while other Customers were coming into this Restaurant to also sit down dine-in inside!! While we waited on the Okazuya side, which we were waiting waiting as the only one Server lady seated another Couple to there Seat, took their Order, etc, we were still Waitng Waiting, it must have been at least 20 minutes by now, So Crazy I say!! Then we see that same lady that was working at the Counter, tells this other very Shy Worker Guy to take our Order, while this other Guy that was waiting after us, (He claimed that he used to work there), he was also having an attitude towards me, which I should 've totally ignored him, he had the Audacity to tell me to go elsewhere to eat, etc, such an irritating overall experience there!!That shy Guy, eventually helped my Husband I finally takes our order, by then 1/2 hr passes by, Thank you to that Shy Kane to take our order, he was So nervous in taking our Order, but we thank you very much, my Husband I were by far Starving by then!!In the meantime that Lady at her Counter doesn 't even Apologize to us, take our order was just standing there, I mean C 'mon you knew that we were waiting to patiently to order some Food for our late Lunch yesterday!!I can 't see us returning to this Restaurant again in the Future, unless they have more ppl Assisting the Okazuya side, etc!!! Shame on this Restaurant Sekiya , we 've been supporting coming here to this Restaurant for well over 10 yrs+ your Customer Service truly is just awful!!!I hope your management sees my response here, regarding our encounter here yesterday, Terrible, terrible!!!To that lady that works at the Okazuya Counter, you should have better training on how to at least multi task with your Customers, seems like you either don 't like your job or you just don 't care about Customer Care Service!! at all! You just lost us as a Loyal Customer there!!To the awful rude guy there also, bragging about your life arguing with me, I should have never exchanged words with you, your really ignorant have no Class at all, grow up So called father of 10 Ugh, such a very Crazy experience there yesterday @Sekiya; 2/24/2022!!!"