"some of the absolute best coffee and food you'll get at any cafe in the area, but also some of the most negative customer service): i've been a weekly customer there for over 5 years because it truly is the best cafe i've ever been to, but i've had negative customer service about 90% of the time. i'm not saying the baristas need to be elated, as i am a server and understand how the service industry is, but something as little as a half-smile is a very rare occurrence seen behind the counter. ei … – show"