"Let me explain why I only give this Burger King one star and you can make your own opinion from here...I wanted to get a whopper junior with no cheese. I asked specifically for this and when my burger arrived, low and behold it had cheese on it. I politely asked them to remake it as I didn't want the cheese. They remade it and it again arrived with cheese on it. I walked up to the counter again and politely stated my burger had cheese on it. I literally watched them take my burger and pull the cheese off the burger and hand it back to me. I understand about costs, but if I were lactose intolerant, which I am, any leftover bits of cheese on the sandwich would not sit well with me or anyone that is lactose intolerant or has food allergies or sensitivities. I proceeded to call the manager and advised what had happened and suggested a coaching for staff about the dangers of food allergies and sensitivities. They offered for me to get a replacement sandwich but I was already home and just threw the sandwich away."
