Cold Stone Creamery

157-14 Cross Bay Blvd, 11414, Howard Beach, United States

🛍 Cakes, Seafood, Ice Cream, Ice Cream Shop

4.3 💬 3149 Reviews

Phone: +17188436977

Address: 157-14 Cross Bay Blvd, 11414, Howard Beach, United States

City: Howard Beach

Dishes: 16

Reviews: 3149

Website: https://www.coldstonecreamery.com/stores/21328

"Our order included two items with cake batter ice cream, but when we received our order and went outside to eat, we discovered that both were actually vanilla. We went back to the person who served us and he apologized and made us two new ones. By the time we went back for the second time, the store was closing. We tried the new ones, but they were still vanilla. Other customers in line before us informed us that the person who served them also claimed the ice cream was cake batter flavor."


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Alexis Alexis

The food was fantastic and the staff was so friendly. The flavors were superb.

Reviews

Stefan
Stefan

The customer service at this restaurant was very poor, especially with a worker named Thowha. He was constantly on his phone and even ignored customers to watch a YouTube video. When I asked for my ice, he was very rude to me. I give this store a zero rating due to the bad service and the melted ice creams.


Harry
Harry

the staff is very nice, but it is not a coincidence that my last two visits, which were 6 months away from each other, they offered me to sell molten ice, after which workers even the toppings were melted today. it is very hot in there, no condition that their employees work, and the least of their problems there is not a table or chair to enjoy their ice. I will not visit this place again, and I suggest that they go elsewhere. they will be disappointed.


Sydnee
Sydnee

Our order included two items with cake batter ice cream, but when we received our order and went outside to eat, we discovered that both were actually vanilla. We went back to the person who served us and he apologized and made us two new ones. By the time we went back for the second time, the store was closing. We tried the new ones, but they were still vanilla. Other customers in line before us informed us that the person who served them also claimed the ice cream was cake batter flavor.

Categories

  • Cakes A delightful selection of cakes featuring rich, moist layers and crafted with the finest ingredients. Satisfy your sweet tooth with our variety of decadent flavors and beautifully decorated creations.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
  • Ice Cream Shop A delightful destination for ice cream lovers, offering a variety of creamy, handcrafted flavors and toppings that are sure to satisfy your sweet tooth. Indulge in a refreshing treat that'll take you to dessert paradise!

Amenities

  • Wi-fi
  • Seating
  • Accepts Credit Cards

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