Phone: (+1)6612992236
Address: 26930 Sierra Hwy, 91321-2253, Santa Clarita, United States
City: Santa Clarita
Dishes: 27
Reviews: 3188
Website: http://www.elpolloloco.com
"We've always liked this location and El Pollo Loco in general... until December 7, 2020, when we ordered a chicken tinga burrito that contained a shard of metal. We had cut the burrito in half for our 11-year-old daughter and she had already eaten half on Dec. 7, so when we reheated the other half the following day on December 8, we were horrified to find an actual SHARD OF METAL that looked like it came off of a serving utensil/ etc. in the burrito. We had no idea if she had ingested any metal the day before and immediately called El Pollo Loco corporate and the LA County Health Department to file reports. So, I worked in the restaurant industry for 13 years of my life, including in manage...
Address
Berneice
A star for many!!! Horribler customer service. The manager (Luz) very incompetent And is not qualified to do their work properly. Very chaotic and disarray of a business they never have everything they can never get right always jobs just a hot mess of a business if you don't have to go, I wouldn't.
Menu - 27 options
All prices are estimates.
Coleslaw
Crunchy cabbage and crisp carrots mixed with creamy dressing for a refreshing side dish.
Macaroni Cheese
Creamy macaroni pasta smothered in a rich, cheesy sauce; comforting and delicious, a classic favorite for cheese lovers.
Double Chicken Bowl
A hearty bowl with double portions of seasoned grilled chicken over cilantro-lime rice, topped with fresh toppings and zesty sauce.
Reviews
Domingo
I am determined to find out who the General Manager is at this restaurant today. The service during dinner time is absolutely terrible. It doesn't matter that it's a fast food chain - customers are paying for their food and should not have to deal with such hostility. Workers are even throwing food across the counters at customers. It wouldn't be surprising if there was a confrontation here one day. The service is ridiculous.
Cordell
I have been a few times in the last couple days, and they are not giving enough chicken or use dark meat instead. Today I just ordered a double chicken avocado salad that is suppose to have double the protein and it looks like less than 1 scoop, which is what I got last time when I ordered the $5 dollar bowl. They are charging a lot and hardly giving enough chicken in all their dishes. They use to give a big scoop and now it's like a tablespoon. My salad doesn't look like it use to... I don't think I'll be going back anymore....
Milo
We've always liked this location and El Pollo Loco in general... until December 7, 2020, when we ordered a chicken tinga burrito that contained a shard of metal. We had cut the burrito in half for our 11-year-old daughter and she had already eaten half on Dec. 7, so when we reheated the other half the following day on December 8, we were horrified to find an actual SHARD OF METAL that looked like it came off of a serving utensil/ etc. in the burrito. We had no idea if she had ingested any metal the day before and immediately called El Pollo Loco corporate and the LA County Health Department to file reports. So, I worked in the restaurant industry for 13 years of my life, including in managem...
Santa Clarita
Santa Clarita, nestled in Southern California, offers diverse dining options with popular American cuisine, Mexican dishes, and local favorites like BBQ and farm-to-table meals.
Categories
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Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
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Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
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Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
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Catering Catering services offering a diverse range of delicious and beautifully presented dishes, perfect for any event or gathering. Our menu combines creativity with quality ingredients to delight your guests.
Amenities
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Takeout
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Delivery
