Hook & Ladder Restaurant, LLC

207 Main St Hartford, CT 06106-1838, United States

🛍 French, Dessert, European, American

4.1 💬 157 Reviews

Phone: +18602464665

Address: 207 Main St Hartford, CT 06106-1838, United States

City: Hartford

Dishes: 35

Reviews: 157

Website: https://www.hook-ladder.com

"We had dinner here tonight I had the vol au vent starter which was very good and the duck for my entree I had the citron dessert with meringue."


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Jayce Jayce

We come here every year on our Paris pilgrimage.

Menu - 35 options

All prices are estimates.

Reviews

George
George

I'm going to recognize Le Gaigne for what it is - a classic French restaurant that pushes the needle on food/ingredients.


Vergie
Vergie

We had dinner here tonight I had the vol au vent starter which was very good and the duck for my entree I had the citron dessert with meringue.

Categories

  • French Classic French cuisine showcasing timeless elegance, our menu offers rich and flavorful dishes crafted with traditional techniques and seasonal ingredients, promising an unforgettable culinary experience. Bon appétit!
  • Dessert Indulge in our delectable array of desserts, where every sweet craving finds satisfaction. From rich and creamy options to light and fruity delights, each is crafted to be the perfect ending to your meal.
  • European
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

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"I’m not typically one to write reviews but I had to share my honest experience which was . I was seated perfectly fine and so far service was nice until I started receiving our orders. The soup was lukewarm-cold and just looked like old broth and tasteless when we received it. The Sake was lukewarm-cold as well and when we sent it back for another one, we got the same one but it was microwaved instead which completely altered and ruined the taste. We ordered sushi which was strangely chewy and tasted inedible. Next we received our hibachi meal, it had somewhat good portions, maybe couldve been less but it was okay. On the other hand the meal was drenched in sauce or oil or whatever it was and it completely threw me off and I immediately knew my stomach would be ruined. Not only that but our meat was raw!!!!!! We did ask for medium rare but it shouldn’t be that hard to cook it that way with no red. Not only that but when we sent out food back, with no intention to eat anything else, we got our food back but without the meat which is considered cross contamination. The customer service was awful as well. We tried to be nice when confronting them about it but the manager made it hard. We asked to pay for 2 items only yet instead were insisted on given a discount which is unfair to pay for inedible food. I ended up paying around 40-50$ just for sushi, a drink, and sake that wasnt even good. The manager/owner was kind of stingy and stubborn as well with his response to other reviews!! Honestly I dont know how this restaurant isn’t shut down yet, it’s completely disturbing. On the bright there was one understanding worker other than that I wouldn’t recommend this place if my life depended on it. ???"