Phone: +15024096000
Address: 4812 Dixie Highway, Louisville, KY 40216, United States
City: Louisville
Dishes: 33
Reviews: 188
Website: http://www.wingstop.com
"Horrible customer service! Rude and nasty employees! The employees would rather lean around, look around, lolly gag, and not accually do there job. The service is absolutely embarrassing. Lobby and store constantly looks nasty and filthy. Who ever cooked and sauces the chicken doesn't know how to do there job right. There store smells bad and stink. It doesn't look like they clean. The GENERAL MANAGER has negative energy, no respect, threatens her employees and doesn't look or act like she can handle her job well. Very upset I've never had anything as worse as I've had and witnessed here! I took my kids and my money and left. Never again."
Address
User
I waited an hour and 45 minutes over my pick-up time. the cashier argued very rudely with me that I have already picked up my order - clearly not when I am in charge to pick up my order. she rolled her eyes and printed a new ticket to remake my eating I paid $50 for. will not come back and a call will be made to get a full refund - the personal is rude and I am extremely irritated they do not even offer everything to make it right. after two hours I got my order, and the wings were so salty that they were edible.
Menu - 33 options
All prices are estimates.
Classic Wings
Juicy chicken wings, seasoned to perfection, served with your choice of tangy or spicy dipping sauce.
Boneless Wings
Tender, crispy boneless chicken wings tossed in your choice of flavorful sauce.
50 Boneless Wings
50 succulent boneless wings tossed in your choice of sauce, perfect for sharing or indulging solo.
Large Cheese Fries
Crispy golden fries topped with melted cheddar cheese, perfect for sharing or indulging on your own.
Reviews
User
Customer service was the worst I have ever experienced. Order thru the app for pick up. Was given a pickup time arrived few minutes early. But took another 30 minutes at least. Finally got food home. Fries were cold(only live 5 minutes from restaurant). Was shorted 10 bone in wings on one order. And 6 bone in wings on other. First time ordering from Wings Stop. Even though the customer service was terrible and order was short and fries were cold. They did make our order right. The wings were real good. Will try Wings Stop again. Maybe the customer service will have approve.
User
yo, this is the worse wingstop I've ever been. every time I go, it's always a problem. as I live in new albany, this is the one closest to me. yesterday I ordered $80 worth eating and put my order online at 550 (45 min waiting. it's late at 730 clock and my friend made it! then had to wait while the manager pierced the bags to see what was missing. he waited 30 for everything that was missing, and when I called, they gave me only one $5 discount. don't even waste your money. between the stuffed service and eating in the bottom I go from now on to the wingstop from westport or preston.
User
Horrible customer service! Rude and nasty employees! The employees would rather lean around, look around, lolly gag, and not accually do there job. The service is absolutely embarrassing. Lobby and store constantly looks nasty and filthy. Who ever cooked and sauces the chicken doesn't know how to do there job right. There store smells bad and stink. It doesn't look like they clean. The GENERAL MANAGER has negative energy, no respect, threatens her employees and doesn't look or act like she can handle her job well. Very upset I've never had anything as worse as I've had and witnessed here! I took my kids and my money and left. Never again.
Louisville
Louisville, known for the Kentucky Derby, offers Southern cuisine like hot browns and bourbon-infused dishes, with a rich cultural scene blending tradition and innovation.
Categories
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Casual Our Casual menu offers delicious comfort food for effortless dining. From juicy burgers and scrumptious sandwiches to fresh salads and hearty mains, our diverse selection provides a delightful experience for any casual outing.
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European
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French Fries Crispy, golden fries seasoned to perfection, offering a satisfying crunch in every bite. Perfect as a snack or a delectable side to complement your favorite meal. Enjoy our classic take on this beloved favorite.
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Chicken Wings Savory and crispy chicken wings, perfectly seasoned and irresistible. Choose from a variety of mouthwatering sauces that range from tangy and spicy to sweet and zesty, made to satisfy every craving.
Amenities
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Groups
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Takeout
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Children
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Television
