Pele's Other Garden

Nobu Lanai

➤ One Manele Bay Road, Lanai City I-96763, United States, LANAI CITY

Sushi • Asian • Seafood • Japanese

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"WARNING: DO NOT TRUST FOUR SEASONS!! Like most, I have to have a pretty strong experience to be motivated to write a review. You can check my other review from years ago, it was incredibly positive. This should give you a frame of reference for how poor my experience has been with my Nobu experience at the Four Seasons. Here 's the full story I have been dating my girlfriend for about a year, and I wanted to celebrate her birthday with her in a special way for our first time together. Her favorite restaurant is Nobu. We also had picked out a few travel destinations, and Hawaii was on that list. Perfect. Let 's go to the one in Lana 'i. I made the reservation at Nobu and called to confirm it was good before even booking the tickets to Hawaii (we live in California). I even called the restaurant a week before our flight took off to confirm our reservation was good. We were all set . Lana 'i is a nice island, but certainly unless you 're going to the Four Seasons (and I 'm not operating on that budget), it probably doesn 't make sense to stay for more than a day. We stayed there three nights with the belief that our Nobu reservation was on a Friday night, and then we 'd leave on the ferry the next morning to go Maui. Upon arrival in Lana 'i, our shuttle driver informed us that only people staying at the Four Seasons were permitted on their grounds (and since Nobu is on Four Seasons turf, no one could go there). We called now for the THIRD TIME to confirm, and the day before our dinner, they said they would be canceling our reservation. The reason was for the past 3 4 weeks, they had changed their policy to only have Four Seasons guests on campus. That 's fine, but why didn 't anyone tell me in advance? We could have made other accommodations, and certainly staying in Lana 'i for 3 nights would have been the principal one of them. Given enough advance notice, we may have chosen a different travel destination completely. With only a day in advance of the first birthday of hers we were sharing together, my girlfriend and I were now limited to about 4 restaurants in downtown Lana 'i (most of which were already at capacity for the night). I asked what they could do to correct their error. They had no idea. I then followed up with them asking for a dinner at Nobu to be taken care of by Four Seasons. They countered by offering a bottle of champagne, and then later offering a dinner at the Four Seasons (no alcohol). Both of those I refused, because again, my girlfriend was looking to go to Nobu, NOT the Four Seasons. I have followed up multiple times with multiple people and have not received a response for weeks. Just flat out ignored. So much for their famous customer service . TLDR: Booked a trip to Lana 'i just to go to Nobu and they canceled our reservation the day before our dinner. Girlfriend 's birthday was effectively ruined. Do not trust them, they will not honor your reservations nor try to rectify the problem."

Nobu Lanai - Four Seasons Lanai

➤ One Manele Bay Road Lanai City, HI 96763, 96763-9997, LANAI CITY, United States

Fish • Meat • Hotels • Japanese

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"As always, the food and service at Nora was outstanding. Reza made several recommendations regarding food and wine pairing and he was spot on. Nora has become a neighborhood spot for my wife and myself to relax and enjoy a comfortable meal on any occasion."

VIEWS - Four Seasons Lanai

➤ 1 Challenge Drive Lanai City, HI 96763, 96763-9997, LANAI CITY, United States

Steak • Hotels • Seafood • American

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"Fresh and wonderful selections paired with unreal views! Farm fresh Ingredients make each dish so delicious! The service was spectacular and attentive! We can't wait to visit again! Best part: chocolate raspberry cake!!!"

One Forty

➤ 1 Manele Bay Road, LANAI CITY, United States

Full • Wine • Steak • Dining

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"This dining experience was disappointing. We came here on the last day of our trip to Lanai in search of a nice steak dinner. We assumed it would be a great experience, but it turned out to be the opposite. The valet service had closed without informing us, leaving us to search for our vehicle for an hour after a hefty bill of $1100 for a party of four. Additionally, the staff were rude, rushing us to finish our meal and making us feel uncomfortable. Overall, I would not recommend this restaurant and will not be returning. This was a disappointing end to our trip. Shame on you, Four Seasons."

Malibu Farm Lanai

➤ 1 Manele Bay RoadHI 96763, LANAI CITY, United States

Vegan • American • Vegetarian • Farm to table

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"This is a lovely poolside location with a killer view of the ocean. The menu is interesting and the food is very good and very fresh. There are innovative cocktails and juice drinks. The service was attentive and helpful. We each had an ice cream sandwich for desert and traded pieces so we each got to try different flavors. What a great ending to a beautiful meal. A great experience"