"let me start saying this place has fabulous pizza. when we moved to arnold, we tried many pizza places in the opposite, in the hope to find a place to call ourselves, and that was always our time. her Detroit style pizza is our personal favorite, but we have nothing from the menu we did not enjoy. with what is said, we were recently really discouraged by their lack of customer service. my man and I wrote about their website to place a special order in advance and the request they let us know that we would receive a response within 24 hours. Unfortunately, we didn't hear anything. no problem, I understand that people are busy and honestly hope that they are so busy with business that maybe is back to emails, which falls on the side. After we waited a few days, we decided to just call to see if we could place the order in advance instead of trying to go through the website. the person at the other end of the phone told us that after talking with the administration, they did not accept our order and abruptly ended the call. truly, we were cheated on by this experience. it made us feel that spizzico doesn't really value their customers or their business. in a time when many small businesses are struggling to come by, it has felt that they do not want our business and that they do so well, we should take it elsewhere. we hope this is the case because we do exactly what we will move forward."
