"Lovely setting and the food is decent, but the employees are in urgent need of training in customer service. Some are nice, but most of them are incredibly rude (even for German customer service standards) and arrogant, without any hesitation in making your feel unwelcome. We had a reservation to sit outside. Upon arrival we were directed to the indoor area with no explanation or apologies. When we asked about why we were being seated inside, we we addressed rudely and dismissed as “take it or leave it”. We obviously left."
