"Honestly, the food is pretty good, but the reason I felt inclined to leave a review is because when our server took our order, it wasn't written down, but memorized. Hey, if you can do it, more power to you! But....when our order came and they brought shrimp tacos, instead of the chicken tacos we ordered, we made them aware of the error. The server did offer to replace the tacos with chicken, but we didn't want this meal to go to waste. Plus, at the beginning of our night, we were told a reservation was coming and we needed to be gone by X time so we didn't want to wait for the corrected meal and feel rushed. The server apologized for the mistake and brought over a single chicken taco, unprompted by us. At the end of the night when we received the bill, I saw that we were charged for the shrimp tacos that again, we never ordered. When I ask the server if we could get it corrected since it wasn't our fault that she didn't write down our order and it came out wrong, she said she'd ask the manager. When she came back, she told us that because the shrimp tacos were eaten and she didn't charge us for the single chicken taco, that it wasn't their fault anymore and there was nothing they could do. Sure, it's only a $7 difference, but it was enough to leave a bad taste in my mouth, but hey at least it wasn't from the food! Food: 3 Service: 2 Atmosphere: 2"
Bossier City
