"We have been in this restaurant numerous times before and we've never had any issues. Our waitress was kind and accommodating. Me, my husband and 3 year old child came to have lunch. My daughter once in a while could not get her words out and get a bit frustrated or play around. We calmly were trying to remind her to be quiet and redirect her energy. Towards the end of our meal, an older woman who may be the owner, came up to my child and said, SHOOOOOSH THERE ARE OTHER PEOPLE In fear and shame my child whimpered that escalated to sobbing. I was embarrassed trying to calm her down as everyone looked at us in the restaurant. The woman immediately walked away as my child cried in shame. We paid our bill and still tipped generously mostly because the waitress was kind to us. On our way out, I stopped by the counter to have a word with the woman. Her register area has two tables that keeps customers from a distance to her. So i came up from the other side of the and said, excuse maam, i didn't appreciate the way you treated my daughter. Shes just a child and you scared and shamed her into tears. Shes not being loud on purpose, she cant really help it The woman got up closer to me and pulled her mask down and said, this isn't your house and you should know better as a parent to teach your kid how to behave In shock, I felt every glaring eye of the customers from the dining area. I said I'm sorry we have been doing our best to keep her quiet but she cannot help it. Shes just a child who doesn't know any better, why would you make her cry?! She has a speech delay maam The woman yelled and waved her arm and hand around in the air exclaiming , I don't care! This isn't your house, teach your child how to be quiet As she began to make screaming noise mocking the sounds a 3 year old. I held back my tears and once again explained that my child cannot speak well. The woman waved her hand in the air motioning for me to leave. My husband too tried to defend us but the woman repeatedly said she didn't care. He even asked if any of the customers complained in which she replied, NO, it doesn't matter This is the worst treatment and public shame anyone has ever put us through. I hope that no one else goes through this again. We didn't intend to disturb other customers, although none of them paid any attention to us until that woman cornered us, made our child cry, and created a scene. She should be ashamed of herself and her lack of professionalism and compassion."