"We made a reservation at this restaurant for the first time, and unfortunately, we were not happy with our experience. Despite being aware of how busy they were, we were seated almost 30 minutes after our reservation time. While we anticipated a longer wait due to Red Robin's reputation for long wait times, we assumed that having a reservation would ensure that we were seated within 15 minutes of our designated time. The restaurant was packed, which we understand, but it would have been helpful if it was made clear that a reservation does not guarantee an immediate table and instead puts you on a waiting list."
