City of Troy
Amante Pizza

Amante Pizza

2304 15th Street, Troy, NY 12180, City of Troy, United States

Meat • Pizza • Cheese • Chicken


"My partner and I order from here a lot because she's gluten free and it's one of the only places that has a gf pizza that isn't super exorbitant and delivers. They always deliver ahead of schedule and we've never had any issues with them. The other day we ordered after a long day of being outside in the cold. The order came a little later than usual, but still well within the timeframe we were given. The gf pizza the most important part of the order and the reason we order from Amante was perfect. The stuff that I, the glutinous one, ordered, was completely wrong. When the delivery guy dropped everything off he apologized for being late and explained he'd had issues with the orders at the previous delivery. I'm assuming this poor dude just got handed a bunch of mis matched orders and was left to his own devices upon discovering the orders were amiss. I ate the food I was delivered and enjoyed it and continued watching TV. Amante's called a while later and were insistent on sending another guy out to bring the stuff I ordered. Thing is, at this point it was very late, I'd already eaten, and frankly the thought of someone coming out to deliver a thing without getting tip (while being a front line worker during a pandemic and likely not receiving hazard pay also I didn't have any cash) really bummed me out. I declined and assured them they still had my business anyway. The guy I spoke to on the phone was super insistent and really wanted to make things right. Having worked in the service industry and food service for a long time, I really appreciate that. I've been in the exact same position before and handled it with far less aplomb. We settled on a free desert the next time I order. Fine by me. Ultimately Amante and all the other grocery store workers, gas station employees, and the front and back of house at every restaurant out there that's struggling does more for you and your community than 99.9% of all the politicians that purport to represent you. Despite getting something other than what I ordered, this whole experience only made me respect Amante even more. I expect to be ordering from here for as long as I live in the area."