"I've always walked by here, but never tried it until last night. Initial impression was good. The server with the short short hair seemed to be nice. She greeted us and offered us inside or outside seating. We opted for bar seating at the edge. There were a good amount of people there, but not crazy busy or anything. Without greeting, an older gentleman asked what we wanted. I ordered two glasses of red, a CHEESE board, and the cauliflower. I'm big on customer service, sometimes more than the food itself. Service can make or break a business and unfortunately, it broke it for us. He took our order and went on his way. The two wine glasses come out, I held it in the light and I see a bunch of water stains on it. Not too appetizing, but dealt with it and drank it. The board comes out... but it wasn't a cheese board.. he put in a charcuterie board.. Yes, mistakes happen all the time in restaurants, but he didn't even come to us to apologize for making a mistake. Instead, the other employees apologizes. It's not their fault, they shouldn't have to apologize for the mistake. I'd understand if the gentleman was busy, but I see him walking around going table to table talking to his guests... but never came to us. I had a feeling that it may have been because we were the only Asians in the establishment...? I don't want to use the race card, but it definitely felt like that with him. ANYWAYS, back to the food. The board looked a little messy, but still edible. I've had better at other establishments for the same price. The cauliflower dish was bland, but again, it was edible. End of the night, i spent about $90 including tip for a service that was subpar and food that was subpar. The extra star goes to the welcoming server with the short short hair and her discounting the mistake on the cheese board order. Plenty of other wine bars around to go to that has great service and delicious food."
Claremont
