Danvers
I Pazzi

I Pazzi

50 Maple St, Danvers, MA, 01923, United States

Pizza • Cafés • Seafood • Italian


"I will not be back. I had gone to the original location and it was EXCELLENT. The food, service, ambiance all excellent. Maybe a bit overpriced. If this was in Boston, I wouldn 't have an issue but we 're in Danvers. I had a very different experience in the new location most recently. To begin, the ambiance left something to be desired. The original location was small, dark, and intimate. I understand the new location was larger fine, but it was large, atrociously well lit room offering a completely different experience. It is like eating dinner in the lobby of a Hilton hotel, right down to the generic junk art on the walls. I am not, however, basing my rating on the ambiance it was different but fine. The service was a disaster. The host was very kind but had no idea what was going on. We 're being shown a tablet with the seating arrangements, and he 's explaining why we can and cannot sit in certain places. OK? We get seated cool. We 're sitting at the table for 5 10 minutes just looking around, admiring the hotel quality artwork, taking in our surroundings, before someone comes over and offers us water. An additional 5 10 minutes pass before someone comes over to ask if we 'd like a drink or anything to start. As politely as possible, Yes... A menu would be lovely . ~15 minutes to get a menu? We order a cocktail and a glass of wine. The cocktail comes out in 10 minutes, fine, no problem, but no wine. An additional 5 10 minutes later, the wine comes out. I know this because at this point I am annoying and looking at my watch, questioning if they 're pressing the grapes in the back. If you 're keeping track, that 's about 35 minutes after being seated to get a glass of wine. Mind you it 's a Thursday night and they don 't appear to be that busy. The menu is also a bummer. I see they do note on the website that it is only a sample menu, but the selection is FAR smaller in the new location than the previous location. 2 3 items I would previously order at the original location were no where to be seen. OK, I guess... larger location, more customers, you have to streamline things. Bummer but ok. Our steaks arrive and the servers, two of them, have no idea which cut of meat is which (bone in filet vs. bone in sirloin). The wrong steaks are put in front of the wrong diner... Not a problem, I just question the server to confirm which is which. After swapping them back and forth and assuring me they are correct (They 're not), they walk away. I sort it myself. The filet was dry aged as advertised but I am reasonably suspicious that the sirloin was not dry aged despite the menu (and price). At this point I am too annoyed to notice, or care, that the steak sauce was omitted. This leads me to my final gripe: The prices. The prices were questionable in the original location but it was an excellent experience. In the new location, I swear the prices are higher (but cannot confirm as they do not list on the website) but for a significantly lesser experience. Over $100 for a steak in this context? Not worth it. Save your money for somewhere that earns it/makes it worth while. Or just go to Davio 's in Lynnfield. Same price, better selection, and you get what you pay for. I sincerely hope these are growing pains for the new location but based on other reviews saying it has gone downhill, I agree and at least for now have no plans to go back and have been advising other friends/family that enjoyed the previous location to do the same."