East Massapequa
Ciao Baby

Ciao Baby

5074 Sunrise Highway, East Massapequa, 11762, United States Of America

Pizza • Seafood • Italian • Vegetarian


"The food was bad. The pasta was uncooked to the point it couldn 't be cut with a knife. Manager was unhelpful he said that it was Al Dente. Service was terrible- no attentiveness. One guy took our drinks and disappeared, another told us the specials but didn 't answer any questions or offer to get us anything and the woman who served the food tried to give us another tables meal, then didn 't know what she was serving us- Announced Penne Ala Vodka, but we ordered Sun Dried Tomatoes and Penne. Oh that 's what this is. Really??? There are no Sun Dried Tomatoes in your Sun Dried Tomatoes and Penne. . . So disappointing, tried to discuss it with the manager, but he just talked over us. Tried to explain that the pasta was uncooked and he kept claiming it was Al Dente and how the guy that told us the specials should have explained that to us. Come on!! Don 't patronize me. I know Al Dente- if you can 't cut pasta with a knife, it is not Al Dente it is uncooked. If your the manager listen to what the customer is saying and try a bite. Don 't tell us that you can have another dish out to us, in 5 minutes after we have waited 20 minutes after our appetizers were finished for our main course. If you could do it in 5 minutes, you should have done it the first time! Owners take heed- you need new management. PS. Tried to submit comments on the restauraunts comment page (directly to the restaurant, not a public forum) and it didn 't accept them. The management of this restaurant flat out doesn 't care."