Fenton
Buffalo Wild Wings

Buffalo Wild Wings

3190 Silver Lake Rd, 48430, Fenton, US, United States

Steak • American • Fast Food • Chicken Wings


"Unfortunately Google does not allow zero star reviews. I just had the worst dinner experience I think I have ever had outside of maybe a fast food restaurant. I am the easiest customer in the world to please. Just give me decent service, bring my food relatively quickly, make sure that my order is prepared the way that it is supposed to, and come back to my table as my drinks are starting to get low for refills and not only will I be happy, but I will tip 20% minimum. After a 40 minute wait, our food was brought out with my husband’s wings being cold, the burger that I ordered was so over cooked that it crumbled when I pulled the top bun off. The cheese on the top was melted, but the burger itself was cold. Which means it had been sitting for sometime. My husband was brought a new set of wings and I sent my burger back and requested to speak to a manager. I was offered a replacement meal of my choice at no cost. Our waitress only stopped at the table one more time just to make sure that my food was acceptable. I had to track her down when we were finished for the bill. Instead of just charging my husband for his food and my son’s, their two drinks, and my two beers our bill was so ridiculously itemized that it was not even funny. Essentially we had been charged for two orders of wings with only a five dollar discount. Which did not even cover the cost of his original order. $45 for garbage food and terrible service? I don’t think so. I took my bill up to the front after talking to a manager that still tried to itemize my bill instead of just giving me a new one. The manager was barely apologetic. So I ended up spending $33 on a hour and 45 minute experience with mediocre food at best and horrendous customer service. My husband and I used to come in to Buffalo wild wings and spend $100 on a Weekend night especially during hockey season. Don’t waste your time or money at this location. The food is terrible, the service is awful, and management does basically nothing to compensate for the awful service and terrible food."