"One month ago, we had my daughter-in-laws baby shower here. In the past, we have had wonderful experiences at Brio and I have recommended this restaurant many times, but this was a fiasco. As I was pulling up to the restaurant with a carload of favors, centerpieces and decorations, the manager calls to ask me if we were doing the patio area, so obviously, the tables were not set. When tables were ready, there was a plate and a napkin at each place setting, no salad plate, no glassware, no pitchers of water, Nothing! I did order pitchers of Sangria, which were on a table off to the side with glasses there, I of course was the waitress for our guests, offering and pouring the Sangria. The wait staff was nowhere to be found. Many times I had to look for the waitresses. No one came to ask the guests if they wanted a drink coffee, tea and a beverage were included). Although the food was delicious, I had to ask for more chicken to be brought out. The platters consisted of four chicken breasts cut in half. One of the wait staff suggested we wait to have cake until after my DIL opened her gifts. Well, during that time no one asked guests if they wanted coffee or tea. The coffee was served to the guests after they ate their cake. I normally do not do a negative review, but I have been talking to the catering manager Denise, who works from NY since the day after the shower and I feel I have gotten no satisfaction. I'm sorry Brio, but you have lost a customer and I will not recommend your restaurant again."
