"4 out of 5 stars simply because the sign says, Lobby Open , and due to staffing shortages the doors were all still locked. Over a dozen people tried to go inside and could not. This has happened numerous times in the last couple weeks to us.Food is always good! We usually use the app to order as the line is sometimes obscenely long, with double lines hanging out onto Chicago drive..... The workers are doing the best they can, with who shows up. We appreciate them!!!(Side note: Sadly, after some COVID updates, the app orders pick up location has switched to the side of the building where you enter the drive thru. [It used to be better located on the opposite side of the building, where the puck up windows are. NOW, if you go during a busy time for pick up, you cannot even get into, or out of, the pickup food spots, as there are sometimes 2 sold lanes of non-movinh traffic waiting in the drive thru line.The app pick up spots really need to be relocated back to the other side."