"In October, we decided on a sofa that was commissioned. However, we had decided otherwise and wanted to cancel what was confirmed to us by phone in customer service 2x. Unfortunately, just 2 weeks later, a call for payment fluttered to the house, which forced us to drive to Kempten personally. I have to say customer service very badly, but we have been very well on the market itself. What I would like to highlight is the friendly and competent advice of Mr. Fabio Maenza Head of Department Young Housing, which has made us possible a cancellation. Thank you."