Lutz
Zaxby's Chicken Fingers Buffalo Wings

Zaxby's Chicken Fingers Buffalo Wings

2153 Sun Vista Dr, Lutz, United States

Tea • Chicken • American • Sandwiches


"I work next to this location and if it wasn?t for being walking distance I wouldn?t have tried it so many times. I have been to this location 6 times and every single time there has been an issue! The first time they used the wrong sauce for my wings, ok we all make mistakes. Second, they forgot my fries. Third and fourth times they didn?t have my pickup order ready till 10 min after the pick up time. Fifth time they forgot my drink then tried giving me a regular size when I ordered a large. They said they were out of large cups and the girl told me ?what?s the big deal you get refills?!!! I don?t understand the disconnect! Do they purposely not train employees on how to do their job.??? And the last time right now!! I got a free sandwich,? right? I order it and wanted to add fries and a drink,ok cool whatever. The coupon states any one signature sandwich. It doesn?t specify club or not and I wanted to try the club. The lady says ?the sandwich is new and the system can?t take it off??? ok how?s that my problem. I wanted what your coupon states so figure it out! I?m like fine give me the regular one, I pay and mind you I ordered an extra sauce for$.25 I get back to work no sauce. I go back to the store like I usually do and the girl who I ordered from asked what I ordered I told her she said to me your order doesn?t come with that sauce. I said I know that why I paid extra. She had to finally realize duhhhh I paid for it. Then rolled her eyes at me as she handed it to me. Why?"

Casey's Craft Kitchen

Casey's Craft Kitchen

17669 N Dale Mabry Hwy, Lutz I-33548-4535, United States

Seafood • European • American • Vegetarian


"So sad to write this, this place is on a steep decline which is so unfortunate as it was a gem. We hadn 't been in a few months, but it may have been our last trip. It started with the new hostesses, too young and dressed so inappropriately it immediately gave off an hourly vibe. We were sat and ignored for about 10 minutes when a group of servers were standing no less than 5 feet from us. The place was empty but drinks and food took an incredibly long time. I was in a guilty pleasure splurge mood so I ordered their grilled cheese expecting amazing things from their typically amazing quality. A perplexing combination of overly dried and sparing cheese inside by an overly saturated and greasy outside appeared in front of me heaped together and sliding apart everywhere. I ate half of it when all of a sudden out of no where the mortified chef showed up at our table with a brand new amazing grill marked thick gooey grill cheese appeared and apologized for letting something out of the kitchen without his final inspection. To finalize the experience I went to the rest room to wash my hands of all the grease to find the bathroom in disarray. There was dust all over the beautiful wood stall walls and doors, there were discarded air freshener cases laying around and the worst thing was the soap dispenser was broken. They have no soap! How is staff properly washing their hands!?!?! This started out as a place with high quality food and drinks with staff that were passionate and cared, it 's a sad loss. I hope management re-evaluates and can bring back the standard that they once were."