"This was our first time eating here. We tried to call to place a takeout order, and after calling twice we figured they didn't take call ahead orders and drove over. I had no idea where to go or what to do when we got there, and no one came up to us or asked to help. I finally walked over to the bar and asked to place a takeout order. We ordered and were told to sit down and wait, and that our food would be brought to us. I had my child with me and I could tell she was overwhelmed and uncomfortable. I was as well. It seemed like such a cool place with live music, but if you are new, it's a lot to take in with no one to tell you where to go or what to do. When we were brought our food, I asked if it had cups of barbecue sauce packed already. The woman said no and acted like it was a huge I convenience to go grab some. I felt awful for asking. We made it home with our food and we were all so excited to eat! Only to be completely disappointed when we opened the boxes. The ribs were burnt. No other way to describe it. Completely burnt. The pulled pork was just okay, not a lot of flavor. The corn bread muffin (we were supposed to have two) was at least a few days old. We couldn't eat it, it was so dry. The brisket was also very dry and we ended up tossing it. The Mac and cheese was just okay, not much flavor at all, but it was edible unlike a lot of the other food. The beans were also ok, edible. We will not go back and I would not suggest this place to anyone."