"I have been here 3 times in three weeks. The first time was on Saturday night. After much waiting I was informed that they were OUT of beef! No sign closing the drive through, informing the public, just letting everyone drive up to get the news. Two weekslater, on a Friday, I was informed of another beef shortage, in which a 30 minute to 1 hour delay would be instilled until anemployee arrived with more product from another location! The third time was last Friday, when I was informed that their systemwas down! That excuse for me, was the only one I thought semi-exusable. The others an utter failure in management and policy.What are the odds that in 3 weeks this would happen to one person? Pretty darn good with this kind corporate structure andtraining. Can you imagine McDonald's being out of beef, not once, but twice in two weeks on the busiest days? How do you not seeyour stocks running low? How is this inventory not computerized with fail safes? Not to mention walk in dining is unavailable.Why the let the drive through back up? Why let everyone sit there til so exasperated they drive off. A sign at the start of thedrive through Should have been posted on all 3 occasions, not sticking some sheepish high school kid at the orderboard,announcing the managements sheer abundance of stupidity and lack training, after a 20 minute wait! Inexcusable! Neveragain, I promise you, will I darken this doorstep!"
